Global Data Center Partnership Network
Pojieban Accelerator has established partnerships with top global data center operators such as Equinix, Digital Realty, and NTT Communications. Our servers are deployed in Tier 3+ level data centers, ensuring 99.99% hardware availability. Each data center is equipped with redundant power, networking, and cooling systems.
Localized Service Teams
Pojieban Accelerator's customer service and technical support teams are distributed across multiple time zones worldwide, providing multilingual services in Chinese, English, Japanese, and more. Users in different regions receive timely localized support. Our average ticket resolution time is 4 hours, and customer satisfaction continues to remain above 96%.
Compliance and Data Sovereignty
Pojieban Accelerator operates in a privacy-friendly jurisdiction, not subject to the Five Eyes/Nine Eyes/Fourteen Eyes alliances. We strictly comply with international data protection regulations such as GDPR, ensuring that user data is afforded the highest level of legal protection. Users can exercise their rights to access, modify, and delete their data at any time.
Social Responsibility and a fast, private internet
Pojieban Accelerator actively participates in charitable activities promoting global a fast, private internet. We provide free acceleration accounts to non-profit organizations and journalists, supporting freedom of speech and information transparency. Pojieban Accelerator also regularly donates to the Electronic Frontier Foundation (EFF) and open-source privacy projects, contributing to the creation of a safer and freer internet.