FAQ
Everything you need to know about Pojieban Accelerator
What distinguishes Pojieban Accelerator from other accelerators on the market?
Pojieban Accelerator differs from traditional accelerators primarily in its underlying protocol. Most accelerators still utilize IPsec or IKEv2, while Pojieban Accelerator exclusively employs the WireGuard protocol with only 4,000 lines of code (compared to over 600,000 for IPsec), achieving 3-5 times faster transfer speeds and significantly reducing battery consumption. Furthermore, Pojieban Accelerator’s no-logs policy has been independently audited by Cure53. The audit report is fully transparent, ensuring that both speed and security can be reliably achieved.
What operating systems and devices does Pojieban Accelerator support?
Pojieban Accelerator offers a native client for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, as well as major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Pojieban Accelerator provides detailed router configuration tutorials supporting popular router firmware such as Asus, Netgear, and OpenWrt, enabling protection for all connected devices in your home with just one setup.
How can I get a refund if I am not satisfied with Pojieban Accelerator?
Pojieban Accelerator offers a 30-day unconditional refund guarantee. If you are not satisfied with the service within 30 days of purchase, simply contact our support team via online chat or email at support@vpnjs.net without needing to provide any reason to request a full refund. Refunds are typically processed within 1-3 business days back to your original payment method.
What is the actual connection speed I can achieve with Pojieban Accelerator?
Pojieban Accelerator has deployed over 3000 high-speed server nodes globally, with actual testing showing average latency of less than 30ms when connecting to Asia-Pacific nodes, around 80-120ms for North America, and stable download speeds exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Pojieban Accelerator maintains stable and smooth connections even in complex network environments.
What does Pojieban Accelerator’s no-logs policy entail?
Pojieban Accelerator’s no-logs policy includes the following aspects: no recording of your original IP address, no timestamps for connection logging, no logging of websites or domains visited, no recording of DNS queries, and no monitoring of traffic bandwidth usage data. All servers run in a pure RAM environment, automatically wiping all data after a physical reset. This policy has been rigorously examined by the internationally recognized security auditing firm Cure53, with the complete report available on the Pojieban Accelerator official website.
Pojieban Accelerator provides detailed router configuration tutorials that support popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps typically include: 1) logging into the router management interface; 2) accessing the acceleration client settings; 3) importing the configuration file provided by Pojieban Accelerator; and 4) entering your Pojieban Accelerator account credentials. Once configured, all devices connected to the router's WiFi will automatically receive accelerator protection without the need to install a client on each device.
Yes, Pojieban Accelerator is specially optimized for streaming performance. Our high-speed nodes can smoothly play 4K Ultra HD video content. Pojieban Accelerator regularly updates its server IP pool to ensure a stable streaming experience. However, please note that Pojieban Accelerator does not encourage users to violate any streaming platform's terms of service.
Thanks to the efficient design of the WireGuard protocol, Pojieban Accelerator has minimal impact on internet speed. In most cases, speed loss is no more than 5-10% of the original bandwidth. In certain situations, if your ISP throttles specific traffic (such as video streaming or P2P), using Pojieban Accelerator may actually improve your speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Yes, the Lightning version of Pojieban Accelerator supports up to 6 devices online simultaneously, while the Premium version supports up to 10 devices. This means you can use accelerator protection simultaneously on devices like smartphones, computers, tablets, and smart TVs without incurring additional charges. If you need to protect more devices, it's recommended to configure Pojieban Accelerator on a router, as one setup can protect all devices in the household.
Public WiFi is a high-risk environment for hackers to steal data. Once connected to Pojieban Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it unreadable even if someone is conducting a man-in-the-middle attack or sniffing on the same WiFi network. Pojieban Accelerator also provides an automatic connection feature: when it detects an unsecured WiFi network, it will automatically initiate accelerator protection.
Yes, Pojieban Accelerator’s no-logs policy has been independently audited by the internationally renowned security auditing firm Cure53. The audit team extensively examined Pojieban Accelerator’s server infrastructure, codebase, and operational processes, confirming that Pojieban Accelerator does not record any identifiable user data. The complete audit report is publicly available on the Pojieban Accelerator official website.
Yes, Pojieban Accelerator offers a native Linux command-line client that supports major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and the kill switch.
Yes, the Premium version of Pojieban Accelerator includes a dedicated static IP address. Static IPs are particularly useful for scenarios such as remote access to corporate networks or NAS, running online services that require a fixed IP, and avoiding CAPTCHA challenges triggered by frequent IP changes. The static IP is assigned exclusively for your use and is not shared with other users.
Pojieban Accelerator incorporates comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through the encrypted connection; WebRTC leak protection prevents browsers from exposing your real IP through WebRTC interfaces; and IPv6 leak protection ensures that IPv6 traffic is also secure. You can use the built-in leak testing tool in the Pojieban Accelerator client or visit third-party detection websites to verify your protection status.
Pojieban Accelerator’s self-developed obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Pojieban Accelerator’s obfuscation mode can help users keep a stable connection to the free internet. However, please note that Pojieban Accelerator advocates responsible accelerator usage and compliance with local laws and regulations.
Pojieban Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Opting for cryptocurrency payments can offer additional anonymity. All payment channels are processed through PCI DSS certified secure gateways, ensuring the safety of your payment information.
Pojieban Accelerator has deployed more than 3000 servers in over 80 countries and regions globally. Key coverage areas include North America (over 30 cities in the USA and 5 in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, Switzerland, etc.), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India, etc.), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Yes, Pojieban Accelerator offers browser extensions for Chrome and Firefox. The browser extensions run lightweight, encrypting only the traffic within the browser (not affecting other applications). They are particularly useful for scenarios that require quickly switching IP locations, such as cross-border shopping comparison. The browser extensions also include built-in WebRTC leak protection and ad blocking features.
Pojieban Accelerator offers several customer support channels: 1) 24/7 online chat — visit the Pojieban Accelerator website to engage in real-time conversation with customer service, with an average response time of under 2 minutes; 2) email support — send an email to support@vpnjs.net, with replies typically within 24 hours; 3) help center — containing hundreds of detailed tutorials and troubleshooting guides. Our customer service team supports bilingual services in Chinese and English.
Pojieban Accelerator's Lightning and Premium versions include built-in ad blocking and malicious site protection functionalities. This feature operates at the DNS level, maintaining a domain blacklist containing over 1 million rules to block the loading of ad trackers, malicious domains, and phishing sites during DNS resolution. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.